Zendesk

ZendeskTools enable an Agent to access Zendesk API to search for articles.

Prerequisites

The following example requires the requests library and auth credentials.

pip install -U requests

export ZENDESK_USERNAME=***
export ZENDESK_PW=***
export ZENDESK_COMPANY_NAME=***

Example

The following agent will run seach Zendesk for “How do I login?” and print the response.

cookbook/tools/zendesk_tools.py

from phi.agent import Agent
from phi.tools.zendesk import ZendeskTools

agent = Agent(tools=[ZendeskTools()], show_tool_calls=True)
agent.print_response("How do I login?", markdown=True)

Toolkit Params

Parameter	Type	Default	Description
`username`	`str`	-	The username used for authentication or identification purposes.
`password`	`str`	-	The password associated with the username for authentication purposes.
`company_name`	`str`	-	The name of the company related to the user or the data being accessed.

Toolkit Functions

Function	Description
`search_zendesk`	This function searches for articles in Zendesk Help Center that match the given search string.

Information

View on Github

Youtube Zoom

Getting Started

Documentation

How To

Prerequisites

Example

Toolkit Params

Toolkit Functions

Information

​Prerequisites

​Example

​Toolkit Params

​Toolkit Functions

​Information

Prerequisites

Example

Toolkit Params

Toolkit Functions

Information