ZendeskTools enable an Agent to access Zendesk API to search for articles.
The following example requires the requests
library and auth credentials.
The following agent will run seach Zendesk for “How do I login?” and print the response.
Parameter | Type | Default | Description |
---|---|---|---|
username | str | - | The username used for authentication or identification purposes. |
password | str | - | The password associated with the username for authentication purposes. |
company_name | str | - | The name of the company related to the user or the data being accessed. |
Function | Description |
---|---|
search_zendesk | This function searches for articles in Zendesk Help Center that match the given search string. |